Questions before you book

It is natural to have questions before booking. These answers explain what to expect from our private, individual Anger Management program. You are welcome to ask about the format or discuss your circumstances before deciding whether to enrol.

About the program

Who is the program for, and do I need a referral?

The program is for adults aged 18 and over of any gender, and you do not need a referral. You might want to change a pattern yourself, be responding to someone else’s concerns or have a solicitor’s recommendation. You do not need to label yourself an ‘angry person’ to ask for help. This is an education and awareness program, not psychological or psychiatric treatment.

Can an Anger Management program really help?

A structured program can help you recognise patterns and practise different responses. Our focus is on your circumstances, the effect of your behaviour and practical changes you can work on. Progress involves more than attending appointments: it also depends on engagement, practice and having support that suits your needs. We cannot promise a particular result, but you can ask how the program would approach your concerns.

What happens in the first session?

The first session gives you and your practitioner a starting point for the work. You can explain what has brought you to the program, what concerns you and what you would like to change. Your practitioner connects the program material with your circumstances and explains the practical work. You can ask questions and raise anything that might affect your participation.

Why are the sessions 40 minutes?

The program combines focused one-to-one appointments with practical work between sessions. Each of the five 40-minute sessions centres on your circumstances, rather than sharing appointment time with a group. Workbooks and activities help you put ideas into practice and bring your experience back to the next discussion. If you need more intensive or longer-term support, discuss that with us before booking.

What do I do between appointments?

You use the supplied workbooks and practical activities to connect the discussion with everyday situations. This might mean noticing warning signs, reflecting on a response or practising a different approach, then discussing what happened at your next appointment. Two optional 10-minute check-in calls are included for support between the main sessions. These need to be booked and used during the program.

Why would I pay when free services are available?

Free services can be valuable, and the right choice depends on what you need. AmpAus offers scheduled, private one-to-one appointments rather than group sessions, with material tailored to your circumstances. You receive workbooks, between-session activities and optional check-ins. We can usually offer a first appointment within a week, subject to availability. Compare the format, eligibility, timing and inclusions before deciding what suits you.

What is included, and will there be extra costs?

The main program includes five individual sessions, workbooks, two optional booked 10-minute check-ins and a basic attendance email. A personalised, signed Letter of Completion is optional and has a separate fee. Optional follow-up or joint appointments are also charged separately. We explain the cost before you book, including available prepayment discounts. View current fees and inclusions.

Can I claim a Medicare rebate?

AmpAus is a private, self-funded program and does not attract a Medicare rebate. To explore Medicare-funded mental health support, speak with your GP about an assessment. If you are eligible, they may prepare a mental health treatment plan and refer you to an eligible professional, such as a psychologist. A rebate may cover only part of the fee. Ask the provider about availability, the rebate and any gap fee, then compare your out-of-pocket cost and the support offered before deciding. Read Services Australia’s Medicare information.

Wouldn’t face-to-face appointments be better?

Video can be an effective way to have a focused, individual conversation without travelling. Our practitioners generally prefer video to phone so you can see each other when discussing difficult topics. The suitable format depends on your circumstances and is agreed before booking. Progress also depends on engagement, practice and appropriate support; no appointment format guarantees a result. Ask us about any access or privacy concerns.

Are sessions recorded or transcribed?

No. AmpAus does not record sessions, create session transcripts or use artificial intelligence to process session content. Participants must not introduce recording, transcription or automated note-taking without prior agreement and any legally required consent. Choose a private, stationary place where you can speak without being overheard, and ask us beforehand if another person needs to be present.